07 3124 6266

Diploma of Hospitality Management – SIT50416

Kick-start your career to becoming a manager in hospitality.

Study Mode – In-person on campus

Cost – Contact the college

Duration – 64 weeks (55 study weeks & 8 weeks holiday)


Entry Requirements

  • Be 18 years and above
  • Completion of Year 12 Certificate or equivalent; or
  • Mature-aged entry with previous study and work experience in a related field

Entry into this program requires International Students to fulfil requirements as listed below:

  • Must be 18 years of age or over.
  • Completed year 12 (HSC or equivalent).
  • Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
  • Educated for 5 years in an English-speaking country; or
  • Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
  • Successful completion of an English Placement Test

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.

Those who do not meet the minimum English requirement will need to successfully complete an English program leading to a level of equivalent to the aforementioned English test scores.

Who should apply?

If you want to learn the skills and knowledge to become a manager within the hospitality, gaming, or accommodation industry, then the Diploma of Hospitality Management if perfect for you. Learn how to manage a team, communicate effectively, and how to successfully run a business.


Take the next step towards a managerial role in the hospitality industry

The course at a glance

The Diploma of Hospitality Management provides all the skills and knowledge you will need to become a manager in any hospitality industry. The course will provide sound knowledge in all areas of managerial duties to plan effectively, evaluate work and to lead a team.

You will learn to work independently, take responsibility for others and to formulate and carry out several business operations and decisions.

This course will cover managerial and service skills from budgeting, rostering, people management and marketing.

Completion of this course will provide a pathway into the hospitality sector as a manager, or owner of a small business. People who graduate from the Diploma of Hospitality Management go on to work in leading roles within the cookery, food and beverage, accommodation, and gaming industry.


Course outline for the Diploma of Hospitality Management

The course contains both compulsory, otherwise known as core subjects, as well as elective subjects, and practical work experience.


Successful completion of the certificate requires:

Total number of completed units – 28

Completion of Core Units – 13

Completion of Elective Units – 15

Consistent with the qualification packaging rules, the units listed below will be delivered for this qualification. The code and title of each unit is provided as well as an indication of unit type.

Code Title Type
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITXFSA001 Use hygienic practices for food and safety Elective
SITHIND004 Work effectively in hospitality service Elective
SITXCCS002 Provide Visitor information Elective
SITHCCC001 Use food preparation equipment Elective
SITHCCC005 Prepare dishes using basic methods of cookery Elective
SITHCCC006 Prepare appetisers and salads Elective
SITHCCC007 Prepare stocks, sauces and soups Elective
SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes Elective
SITHCCC012 Prepare poultry dishes Elective
SITHCCC013 Prepare seafood dishes Elective
SITHCCC020 Work effectively as a cook Elective
SITHCCC019 Produce cakes, pastries and breads Elective
BSBCMM201 Communicate in the workplace Elective
BSBWOR203 Work effectively with others Elective
SITXINV001 Receive and store stock Elective


The Delivery and Assessment Methods

Face to face classroom theory and practical sessions

Emerald College uses face-to-face classroom-based delivery for knowledge and practical teaching. These lessons are:

  • Facilitator led
  • Interactive, participative, and collaborative group sessions
  • Using textbooks and group work
  • Using video and other supplementary teaching resources for variety
  • The Internet is used as reference which students will access

Self-Study learning and reinforcement between classroom sessions

Students are expected to study each unit of competency, and for up to 20 hours per week prior to and during the unit of competency to assist in reinforcing the learning and to prepare for future classroom sessions.

The self-study learning time could involve:

  • Revision of terminology introduced in recent classes
  • Completion of readings and activities in the relevant textbooks

Assessment methods

Students undertaking the Diploma of Hospitality Management will be assessed using several different methods. The assessments must all be completed, and students must achieve a satisfactory result to achieve the certificate. Students who only partially complete assessments will receive a Statement of Attainment.

  • Written assessment/examinations
  • Practical observations
  • Portfolios
  • Presentations
  • Feedback

Outcomes for the Diploma of Hospitality Management

Students must obtain a competent result for each of the assessment items and subjects undertaken in the course to achieve the Diploma of Hospitality Management.

Emerald College will issue the Certification within 30 days of students being deemed competent in all courses they are enrolled in. Students who do not meet the requirements of all 28 units of competency, will receive a Statement of Attainment for those units that they have successfully completed.

Employment and Career Opportunities

The Diploma of Hospitality Management provides a pathway and skills required for you to work in any hospitality industry sector as a manager or own a small business. Industry sectors include restaurants, cafés, hotels, motels, clubs, pubs, coffee shops, catering and more.

  • Motel Manager
  • Catering Operations
  • Sous Chef
  • Kitchen Manager
  • Restaurant Manager
  • Banquet Manager
  • Functions Manager
  • Restaurant Manager
  • Bar Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager

Recognition of Prior Learning (RPL):

Recognition of Prior Learning (RPL) is a process that enables our applicants to gain recognition of skills and knowledge regardless of how they were achieved. RPL can include previous formal education, life experience, employment experience and personal interests.

To grant RPL, we must be confident that your experience matches up against the units of competence within the Diploma of Business. Evidence of RPL can include previous education certificates, references from a past employer, work samples, as well as testimonials from your clients.

Further information and enquiries about RPL is available on request from Emerald College.

Educational and Support Service

All learners/students at Emerald College are provided both direct and referral support regarding their educational and support needs including students’ well-being. Refer to “Student Support Policy and Procedure”.

Our administration and teaching team is available to answer any relevant questions or concerns our students, future students and applicants may have.

Please contact us and submit your question online or call our administration team on (07) 3124 6266. For any afterhours queries, please call on (04) 1124 0159.

How to Apply

You can apply to study the SIT50416 Diploma of Hospitality Management at Emerald College by submitting our contact form, and we will be in touch with you about all the relevant information that we require.

So what are you waiting for? Study the Diploma of Hospitality Management in Brisbane today.